I like TurboTax, I have been using it for years because its easy, and I don't have to pay someone an arm and a leg to file my taxes. I wish it was a little cheaper. Especially since I am filling it myself.
Product created confusion by asking additional questions about amount entered on line 12a of my w-2 form. Product kept pushing state tax software on me despite living in a state that does not tax income. Products like this should improve over time, so I'm not sure what's happening with Turbo Tax. Their products from 15 years ago seemed much better.
The breakdown of my tax return, my deductible income and the how that actually equated to my return - using my taxed paid vs owed was incredibly thorough and exactly what this platform has been missing all along.
Thank you for streamlining simple-files for single filers like me; its a great thing.