Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I have used Turbo Tax for years!
on February 7, 2026
Posted by: KatGann1
from Texas
I have used Turbo Tax for years and have never been disappointed!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Website
on February 7, 2026
Posted by: Jeremy2544
from Alabama
Simple easy to use platform that makes filing your taxes less stressful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
AVERAGE
on February 7, 2026
Posted by: JT320
from MN
I thought it was average. Took longer than expected.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is easy
on February 7, 2026
Posted by: stasiafl
from florida
turbotax is just user friendly and self explanatory
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is cool
on February 7, 2026
Posted by: Yellagirl
from Ms
Its very reliable. The only thing I would say is the fees.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is good
on February 7, 2026
Posted by: Jonboy843
from South Carolina
Good program but just takes a good amount of time
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax helped filing taxes easy.
on February 7, 2026
Posted by: Tipdaddy
from New York
Effective on completing returns when you do not know what you are doing. Step by step process was easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is effective.
on February 7, 2026
Posted by: Haegan2005
from texas
The coverage of questions is well designed to draw out things we have forgotten about and really really need to tell the IRS about. I have used Turbotax for more then ten years and it has matched my own manual tax return check to a T. Gated, my taxes are not that complicated, but still...
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com