Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TURBO TAX
on April 15, 2026
Posted by: DEPUTY9404
from TEXAS
CONFUSING, BUT FINALLY MADE IT THRU. ASSISTANCE WASN'T TO GREAT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful company
on April 15, 2026
Posted by: Dont worry about it1
from IN
Stop lobbying the governament to ensure people have to pay a service to do their taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on April 15, 2026
Posted by: Tbatten
from Ar
It was Smooth from beginning to end, never having used before the intuitive nature of its design made for a comfortable experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not bad too use but very efficient.
on April 15, 2026
Posted by: SONGHAI J
from Pennsylvania
Just use the ai to guide me though very helpful , show me what need to know on my taxes thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was very helpful
on April 15, 2026
Posted by: Turbo Lisa
from Florida
Lisa was great! We got disconnected twice & she called me right back & we got my taxes filed
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product - First time online
on April 15, 2026
Posted by: Mechers2025
from California
I have used TurboTax for many years, at least 15 if not 20. This is the first time I have filed using the online application. I really liked it. The reason I had to use the online app was that my computer still runs Windows 10, and TurboTax won't let you use their product unless you have Windows 11. While that certainly was a pain, the online application was very easy to use. One thing I do like is that my deductions are not enough to bypass the standard deduction. The online product will let you skip entering all the info and just use the standard deduction. Thank you, TurboTax, you have a great product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 15, 2026
Posted by: Steelman1
from Arizona
It’s so easy a caveman could do it! Simple,accurate and effortless
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on April 15, 2026
Posted by: ValLanza
from Florida
I find the system easy inconvenient to use, and I will use it again
Written by a customer while visiting turbotax.intuit.com