Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on February 7, 2026
Posted by: Jenn1621
from KY
Works great! Very efficient and quick to do with very little help!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax
on February 7, 2026
Posted by: Ladycatte
from Ohio
I liked it better when it used to be free! It's easy to use though
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Wack Site
on February 7, 2026
Posted by: MannyR82
from CA
The site is difficult to follow, instructions were not clear, and the help section was lacking. Also it is never free to file taxes no matter how basic the return is. Have you ever heard of Truth in Advertisement?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax On-Line
on February 7, 2026
Posted by: MEHNER1
from Indiana
I was a little disappointed at first because Turbo Tax wasn't available for Windows 10. However after doing them on-line everything worked out fine. Really just as easy the PC versions of previous years. I have been using Turbo Tax for many years and have always been a completely satisfied customer.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is cool
on February 7, 2026
Posted by: Anonymous
from 294 Page Hollow Road, None
It was a pain in my butt but I got it done. I did it tho.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome as always
on February 7, 2026
Posted by: ElizabethLex
from 107 Stone Ave Apt.i
always a great experience, this year was even easier
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a Scam!
on February 7, 2026
Posted by: HatesTurboTax1123
from NY
Garbage interface for a garbage company that lobbies to keep tax laws complicated and predatory. Everyone in charge in unfit to lead a business in the modern world. Lacks PFL category and just offers limited guidance and compatibility without reaching for your wallet each and every time. It told me I needed and upgrade just to submit the taxes at all, they're complete predators.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple
on February 7, 2026
Posted by: Piffd
from Utah UT
simple and easy to walk through. I love that all my documents are automatically uploaded and I love the upgrade this year that I didn't have to type in all the columns on the 1095 a uploaded. it was 1 section
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com