Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awsome
on February 7, 2026
Posted by: Anonymous
from FLORIDA
it was great and easy soooooooo easy and i got it done it in 28 minutes
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax provides helpful details
on February 7, 2026
Posted by: Nello33
from Georgia
Provided useful guidance at each step of the procesd
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 7, 2026
Posted by: J Begay
from New Mexico
It was not hard to do and upload my w-2. I will continue to use Turbo tax for 2026 and tell my friends and family.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Beware all the fees
on February 7, 2026
Posted by: IrritatedTaxPayer86
from Oregon
Company says its free and then waits until you have gone through over 30 minutes of paperwork to tell you have to upgrade to the middle selection, and dont believe it when it says its 40 dollars, cause its 157. Extremely displeased to see that Turbo Tax is still using their predatory features.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax made doing my taxes simple.
on February 7, 2026
Posted by: Hollybelle5
from Mississippi
Easy to use and explained things as you went through each step.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Money415
from California
Very informative and simple. Directions are easy to follow and fee charges every step is ok.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Wouldn't even recommend to my worst enemy.
on February 7, 2026
Posted by: EshuWes
from Minnesota
I used to do my taxes with TurboTax and get back a lot more when I made under $10 an hour. Now at $20 an hour I'm getting about half of what I used to and got way over charged because I was tricked into paying for deluxe service that was unnecessary because I just had one W2. So, not only was I given way less, I had to pay too much. So, this will be the last time I use this service and I will never recommend this to anyone unless I hate them.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Mokina0420
from Il
Awesome and very user friendly. Would recommend to others
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com