Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax was easy to use
on February 7, 2026
Posted by: Honcho85
from Utah
Guided me through it with ease and accuracy. Compatible with phone and features were nice. Interface easy to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awsome
on February 7, 2026
Posted by: phaedra63
from california
Very easy to complete very self explanatory My husband and I were very pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Best
on February 7, 2026
Posted by: DockIrish
from North Carolina NC
After having a slight problem, your help deck solved the problem
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use, but misleading advertisements
on February 7, 2026
Posted by: VanTraveler
from MT
The process is quick and easy. Although I see many advertisements for free filing and can never seem to find those options on the site. I always end up paying over $50.00.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 7, 2026
Posted by: Waterqueen392
from Georgia
Very easy to use. Should be more transparent about charges. I had the impression that the GA tax return was included in the $40 charge. I didn’t find out until I finished that it was a separate $40 charge.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is an awsome online product
on February 7, 2026
Posted by: glynch39
from Michigan
I completed my tax returns in one day today using online TurboTax..first time I have used the product online as I have used TurboTax since 2000 and on my computer until this year and Windows 10 is not compatible. Am VERY satisfied with your product.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on February 7, 2026
Posted by: KDPs
from MI
It is easy to follow and you can change things before filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and intuitive
on February 7, 2026
Posted by: Exodus505
from New Mexico
I have been using turbo tax for years and ii easy and intuitive for any user to file on their own
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com