Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax rocks
on February 7, 2026
Posted by: BLG Turbo Tax
from Chesapeake Va
Very easy to follow, any problems or not sure of your answers they are there to help,this is my 8th year and I will continue to use Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 7, 2026
Posted by: TonyaL73
from Toomsboro, Ga
Turbo Tax is so easy and so much cheaper than having someone else do them for us!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
poor experience
on February 7, 2026
Posted by: force2pay
from florida, fl
forced to pay a non insignificant amount when advertised as free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 7, 2026
Posted by: Ginakatmundito
from California
Convenient and great experience will be using turbo tax for future use .
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 7, 2026
Posted by: Red1011
from California
I was able to do this by myself and that made it nice and easy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on February 7, 2026
Posted by: et8819
from FL
It was easy and it helped you every step of the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very simple and easy
on February 7, 2026
Posted by: amy76000
from delaware
very easy to do my own taxes and for free!!! They make sure its accurate and irs excepted
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
nice and easy
on February 7, 2026
Posted by: mm22899
from california
I was able to do my taxes and i was happy with the return.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com