Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,537 Reviews)
Open Ratings Snapshot
Rating breakdown 87,537 reviews
5 Stars
65,000
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Locks you into Deluxe once used
on February 8, 2025
Posted by: OniWolf52
from NJ
Won't allow me to select the free version on TurboTax, and forces me to file with Deluxe, charging me close to $80.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Torbo tax was awesome
on February 8, 2025
Posted by: Anonymous
from Elm mott TX
Kinda had issue we will see if it got resolved ,it was about ipp pin number
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good
on February 8, 2025
Posted by: Melly09
Very fast and quick and I would recommend to everyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks
on February 8, 2025
Posted by: Zbowie87
from Colorado
Thanks I appreciate all of yalls help and making this process easy,
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
SATISFIED.
on February 8, 2025
Posted by: MPow1234
Took a while but I got thru it. Easier than going to outside agent.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax is a ripoff!
on February 8, 2025
Posted by: Aha9
I have been using Turbo Tax for years but I will not use it again. The format is not as user friendly as it was before and you are charged to file electronically. $88!! R-I-P O-F-F!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Garbage
on February 8, 2025
Posted by: Little Rock1
from Sacramento, CA
I could not opt out of any unnecessary payments and was constantly hounded to 'upgrade' my services at least four times during the process. I will not be using your services next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good Job
on February 8, 2025
Posted by: SeanMB
from Ford City, PA
Turbo Tax is a very user friendly software if you have some ideas about taxes. And any questions seem to be able to be found.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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