Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Amazing
on February 7, 2026
Posted by: shelmar98
from south carolina/sc
Fast and Easy and max refund took less than an hour. double checked other sites for the max amount and turbo tax had the max amount.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use Turbo Tax every year
on February 7, 2026
Posted by: Davetheoriginal
from Missouri
definitely has all the options you'll need. easy to use and explains with helpful notes. the AI feature makes it easy to ask simple questions. very simple navigation to go back if need to. gave me a break down of why some changes were made. pretty much accurate. easy to use with my windows laptop.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best I've used.
on February 7, 2026
Posted by: Doobeeozzie
from TX
Incredibly easy to use. Great price. Better than my actual human tax person, who will no longer be getting my services. Thanks, Turbo.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 7, 2026
Posted by: Zymariah
from Cincinnati,Ohio
Great, always use TurboTax when I file taxes Thanks
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 7, 2026
Posted by: Anonymous
from michigan
efficient easy to work with. easy to understand and work with
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy
on February 7, 2026
Posted by: MLJAL
from PA
This website was easy to use and took less time than going to a tax preparer.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fees and Fees
on February 7, 2026
Posted by: Taxesandmoretaxes
from Alabama
I don't think that it my info should go through a 3rd part and I shouldn't have to pay for my money to b deposited to my account
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 7, 2026
Posted by: kash06
from Minnesota MN
good oh so very good but took a long time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com