Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,534 Reviews)
Open Ratings Snapshot
Rating breakdown 87,534 reviews
5 Stars
64,997
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo tax works for me!
on February 8, 2025
Posted by: suehwest
from pennsylvania
very simple process. I love that there are pop up information windows to assist with questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
watch out for the extra $40 processing fee at end
on February 8, 2025
Posted by: suck it TT
from "free country"
just tired of nickel and diming people. everyone else is so why not Turbo Tax. watch out for the extra $40 "processing fee" they try and slip in at the end. they already charge for the filing and then try and get another $40 for doing nothing. im suprised the didnt ask for a tip. I will be using and actual free service next year, wont be back.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
It is ok
on February 8, 2025
Posted by: Anonymous
from Janesville Wisconsin
It was ok. Turbo tax is ok. I would recommend to others.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 8, 2025
Posted by: Kim and Gotzon
from Reno, NV
It was easy and fast to fill the taxes. Thank you.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on February 8, 2025
Posted by: MJL24
from CA
great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
why was i forced to upgrade and can i get refunded
on February 8, 2025
Posted by: cswartzenberg
Well, when i first submitted my 2024 returns, i was not forced to upgrade, however when i had to resubmit the, i was given no other choice but to upgrade which i did not want to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Stress free filing
on February 8, 2025
Posted by: ProudStar81
from United States
I was a little worried to try, but my son recommend for me to do them with them. I am glad I did it was a stress free process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Ok
on February 8, 2025
Posted by: Ejercicio2
The product is ok . The understanding of taxes that we do is to low.i think I pay to much but ohhhhh well
Written by a customer while visiting turbotax.intuit.com
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