Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
BEST EVER
on February 7, 2026
Posted by: JMONEY561255
from FLORIDA
IT WAS THE EASIEST THIS YEAR AND THE DEDUCTIONS HELLPED ALOT AND I AM VERY HAPPY TO USE NEXT YEAR AND TELL MY FRIENDS
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rating Turbo Tax
on February 7, 2026
Posted by: Yippeeeskippee
from Wisconsin
Turbo Tax is wonderful! It guides me through the whole process easily & provides answers to questions I may have. Ive been using Turbo Tax for years now & wouldn't use anything else!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awesome Story
on February 7, 2026
Posted by: Good lil Goy
from NC
It is such a disappointment to be led on at the idea of free tax filing then you get the end and are told you are "schedule 2" and MUST purchase the DeLuXe EdiTiOn for like $49-$79. But wait, you then are forced to purchase or file elsewhere. So you purchase the deluxe edition. But wait, you then have additional filing fees at the very end. Probably around $50-$150 if you make an poor mans wage. But wait, you can pay out of pocket (around $75-$100) if you pay now through your own bank account.
At what point do we make this bogus way of life change. Covid made it so we dont unite. We are doomed.
At what point do we make this bogus way of life change. Covid made it so we dont unite. We are doomed.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Do it yourself complex
on February 7, 2026
Posted by: madie090
from kentucky
it was very informative and clear. However, they did not disclose before hand that certain tax related istuations, like education credits, arent included for free in the do it yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happily Done with Taxes
on February 7, 2026
Posted by: Topo15
from Maine,ME
loved the new information side windows that help you understand the questions more fully!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing!!
on February 7, 2026
Posted by: KTaylor48
from MO
Filing my taxes are always simple with no issues. I’ll always use this platform and will recommend my family and friends to do the same!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on February 7, 2026
Posted by: CLCJC
from WI
I have been using TURBO TAX for many years and I am always pleased with the help and explanations given during my tax process. C C
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great! Very pleased!
on February 7, 2026
Posted by: Dajer
from NY
Turbo Tax is easy to navigate and I love how it checks for errors and continues to recheck before you file.It gives me peace of mind.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com