Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo tax is easy to use
on February 7, 2026
Posted by: Rgm38
from IN
Turbo tax is easy to use. Be aware it is not cheap and there are several added fees. I think it is worth it but cost is not transparent.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on February 7, 2026
Posted by: Thu Luu
from TX
Very accuracy ,step by step easy to understand ,fast easy to than the disc
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY TO USE
on February 7, 2026
Posted by: JMITCHEM
from WV
HAD TO PAY FOR IT THIS YEAR WHICH IVE NEVER HAD TO DO BUT WAS OTHERWISE GOOD
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yep!
on February 7, 2026
Posted by: ggsldjfhksjdh
from wyoming
TurboTax makes it soooo easy. Love you people! Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is great
on February 7, 2026
Posted by: CAM008
from Oklahoma
easy to use in all ways and has information from previous years
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
great
on February 7, 2026
Posted by: Ask1974
from North Carolina, NC
Didn't speak to anyone. But did it on my own. Very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2025 Taxes
on February 7, 2026
Posted by: ENBUN
from Georgia
Easy to use, directions are easy, saves the previous year to save time.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
experience has gotten so much more difficult
on February 7, 2026
Posted by: floro02122
from CA
way too many questions for only filling out a 1040. returns weren't free even when only filling out info from a 1040. Was told i had a schedule 3
Written by a customer while visiting turbotax.intuit.com