Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax Free Is Expensive
on February 7, 2026
Posted by: Jere10
from CA
Simple return, offering free filing was not so free. Always wanting to upgrade my experience and security which should be free. Expensive to file online, costing 1/3 my small refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a wonderful experience I love TurboTax
on February 7, 2026
Posted by: Re187
from Racine, Wisconsin
Awesome what a great experience very fast and efficient super easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on February 7, 2026
Posted by: Papikev
from Florida
Very helpful and easy to complete. I truly recommended.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 7, 2026
Posted by: Christian Roi
from HI
Yes, easy to use and helpful in every subject of filing.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend
on February 7, 2026
Posted by: Bob7025
from NJ
Excellent and easy. Highly recommend to simplify the entire tax process
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use!
on February 7, 2026
Posted by: Fred 88
from NH
I have been using Turbo Tax for years. It's quick and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Some of the best user experiences
on February 7, 2026
Posted by: daveFl22
from FL
Probably one of the best user interfaces for such a complex subject, very smooth and friendly
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
perfect
on February 7, 2026
Posted by: GGBETTY
from Texas TX
It was easy really a confident building experience
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com