Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love turbo tax
on February 7, 2026
Posted by: KaylaW32
from ohio
easy to navigate and the system makes sure I get my max refund
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why TurboTax?
on February 7, 2026
Posted by: Something 3737
from Texas
I've been using TurboTax since 2019 and each year, they're getting more complicated. Beginning to wonder why I use them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rules!
on February 7, 2026
Posted by: HyperGrandma
from Massachusetts
Had no problems. Would recommend it to anyone. Glad I am done!
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY
on February 7, 2026
Posted by: DEB082564
from ALABAMA
EASY BUT I LIKED IT BETTER WHEN IT WAS FREE : ))))
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST!
on February 7, 2026
Posted by: A Gree
from Maryland
I have been using Surtax to file my taxes for many years and I have ALWAYS been completely satisfied. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Choose TurboTax!
on February 7, 2026
Posted by: VAPH
from KY
Always quick, clear, & easy to use. I've used for more than 20 years. Paying taxes still sucks, but this makes filing easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 7, 2026
Posted by: Jaysten
from FL
Always excellent and highly recommended every time!
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was easy
on February 7, 2026
Posted by: Tammky
from 820 East 5600 South
Easy to maneuver. Easy to restart if you exit the screen.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com