Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great.
on February 7, 2026
Posted by: GMC0
from PA
I have been using Turbo Tax for years, it's easy to use, they step you through the process and filing is very easy. Recommend to everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You Got Bugs!!!!
on February 7, 2026
Posted by: OldRay
from Washington
We have used Turbo Tax for many years. This year's version had many places where the system hung up unless you did something, but the something was unclear or inaccurate. At the end we were funneled into buying additional services, or the system froze up again. We bought the additional services as the only way to go on with the return, but viewed the entire process as manipulative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is outstanding!
on February 7, 2026
Posted by: SailorOK
from Oklahoma
Turbo Tax's accuracy is superb! They've left no stone untouched! Everything about this product is outstanding!
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great.
on February 7, 2026
Posted by: Kenny32
from Texas
TurboTax made it easy to file and get my refund quickly.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is great to use
on February 7, 2026
Posted by: mjordan3123
from MARYLAND
Did not speak to anyone, but the software is easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX SAVES MY TIME!
on February 7, 2026
Posted by: Julie2026
from GEORGIA
TurboTax made filing my taxes simple and organized. The system was easy to follow and helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is an excellent income tax working tool
on February 7, 2026
Posted by: furzig26
from WA
instructions are simple and easy to follow in minimal time
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is pretty user friendly
on February 7, 2026
Posted by: Dangerous Grandma
from Wa
no interaction was required for our tax refund filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com