Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Over charged
on February 7, 2026
Posted by: ExampleKate15the2nd
from ky
Charged for things I didn't want and specifically chose not to upgrade to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use
on February 7, 2026
Posted by: meme1655
from florida
Turbo tax is easy to use alone and does offer assistance if needed in a timely manner.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on February 7, 2026
Posted by: elverrock
from ca
this is a very fast and conviniet way to file your taxwes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience and good guidance.
on February 7, 2026
Posted by: HugoCeballos19
from virginia
Great experience and good guidance. Very recommended.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax return
on February 7, 2026
Posted by: Rosiee12
from California
Fast and easy and not stressful would continue using
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 7, 2026
Posted by: Warden22
from Wisconsin
Turbo Tax is easy to follow. Easy to enter information and they walk you through the whole process.
They review it right there and tell you how it looks and make any corrections if needed.
They review it right there and tell you how it looks and make any corrections if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible TurboTax
on February 7, 2026
Posted by: MCRUTCH
from Arkansas
I really am disappointed that I was charged this much just to file a return. I couldn't file unless I upgraded to Deluxe. Then I have to pay just to pay with my refund. You also wanted to charge me for my state refund if I didn't opt out of direct deposit. This is diabolical! I will never use Turbotax again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommend
on February 7, 2026
Posted by: Anonymous
from West Virginia
Fully Self-Service: For uncomplicated returns, I highly recommend. Intuitive, and easy to use. Didn't even need support! Thanks TurboTax!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com