Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,534 Reviews)
Rating breakdown 87,534 reviews
5 Stars
64,997
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Max Refund
on February 8, 2025
Posted by: Eddie98
Turbo Tax really got me the maximum refund possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME!
on February 8, 2025
Posted by: Lucilleee
from Washington
Fast and Easy. I navigated through it without needing extra help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Poor Uploads
on February 8, 2025
Posted by: mclapper
from Marietta, GA
There were no instructions for locating my Form 1040 to fix a missing entry. Also, the import of my 1099-INT form was not correct (it uploaded the incorrect address for the payer and myself) and could not be edited so I had to file by mail instead of e-filing, which is inconvenient. If I was able to edit the import/upload then I could've fixed it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
hidden fees
on February 8, 2025
Posted by: juiced44
from United States
there's no indication, or list of fees, until after you agree to pay. that's not okay. initially, you're told you start for free, then you only pay $49 dollars, THEN, I'm told I'm being charged an extra $40 dollars for a turbo tax fee. what's the $49 dollars for then? its not okay to charge after an agreement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sure, take more of my money...
on February 8, 2025
Posted by: poundsand25
So many hidden fees it is rather amusing when you remove yourself from the frustration of the situation. Also incredibly misleading that you have to actively search for ways to not pay hidden fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and help is available.
on February 8, 2025
Posted by: 196911031945
Excellent help. Knew how to fix the errors. Recommend Turbo Tx for filing taxes, both state and Federal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on February 8, 2025
Posted by: KSFINE
from MESQUITE, TX
EASY STEP BY STEP GUIDANCE. IUSE TURBO TAX EVERY YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 8, 2025
Posted by: DKG710
from Draper, UT
I like how quick and efficient taxes can be! Was a good experience
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com