The process wasn't too bad but from the beginning I selected TurboTax Deluxe for $49, but when I finished and put in my credit card, it charged me for both Deluxe and TurboTax Max, which I did not select on any of the multiple times during the process that it was offered. Max was another $45, so in total I was charged $108, including tax. I have tried to get a refund but I was told that it could not be refunded. Rip off!