Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy Breezy
on February 7, 2026
Posted by: Ms Linn
from New York
Fast and easy. Thankful
Been using this for years and will continue.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on February 7, 2026
Posted by: Coogler
from Rio Rancho, NM
Very fast and quick.................................
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It is okay
on February 7, 2026
Posted by: MekBeans
from Arizona
Thank you for helping to do my taxes I think that it is alright.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 7, 2026
Posted by: Leolatv
from Virginia
I did not use anyone to help with my taxes. I did it myself.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE DOING MY TAXES WITH TURBO TAX!
on February 7, 2026
Posted by: KAYYRR
from OKLAHOMA
I LOVE WORKING WITH TURBOTAX. ITS THE ONLY PLACE I FILE MY TAXES THROUGH.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 7, 2026
Posted by: Confident experience
from Michigan
Am very satisfied with the ease of using this format.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on February 7, 2026
Posted by: CR joy
from CA
So easy. I can't walk very well, so being able to complete my taxes online is wonderful. I use Turbotax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pure dark pattern infused garbage.
on February 7, 2026
Posted by: Dgh81
from 1303 TIMBERWOOD CT UNIT B2
The number of times the software tries to 1) Upsell you to a higher tier you already said you didn't want and 2) Tries to trick you into agreeing to let them use your tax return information for marketing
3) Tries to trick you into depositing into a Credit Karma account is shameful. Just disgusting dark patterns designed to trick the ignorant or people not paying attention. Pure scumbag behavior.
3) Tries to trick you into depositing into a Credit Karma account is shameful. Just disgusting dark patterns designed to trick the ignorant or people not paying attention. Pure scumbag behavior.
Written by a customer while visiting turbotax.intuit.com