Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Mid
on February 7, 2026
Posted by: This website is mid
from Washington
I don't like how we are basically forced to pay for this!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 7, 2026
Posted by: DJ36091
from alabama
great experience will be using this program again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice!
on February 7, 2026
Posted by: Polo1234555
from Arizona
nice! I liked ti a lot it was great pleas ehelp me with my taxes again
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for 10+ years
on February 7, 2026
Posted by: kaJ43
from Texas, TX
TurboTax and the experts make the Tax Return experience, less stressful. They even directed me to the Sales Tax Deduction Calculator on the IRS website, I didn't even use that last year! And this was important because the sales tax rate is so high compared to where I moved from. I am glad that my Spouse and I have used TurboTax for more that 10 years!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy instruction and interactive learning
on February 7, 2026
Posted by: Roseguitar64
from Ny
Easy to use format and great instructions will recommend
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FEES ARE INSANE
on February 7, 2026
Posted by: Fees6743
from TX
Fees are way too expensive and I also should not be having to prove who I am forty million times during the process of trying to submit return. Very poor process and experience, most likely will not be returning because of my. experience and added fees. Ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
i hate being an adult
on February 7, 2026
Posted by: sophiamargiemarg
from new york
Fees for EVERYTHING. Begins by telling you can do the free version, but you can't. Charges for direct deposit, crazy.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing!
on February 7, 2026
Posted by: kam2001
from Texas
It made it so easy and gave me confidence in completing my taxes all by myself!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com