Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good
on February 7, 2026
Posted by: jgauthier
from la
good but i still think it costs too much money for free
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbox is great
on February 7, 2026
Posted by: Jwooten1
from MS
It was quite and is. It was helpless for me to do it myself without any help.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time File Made Easy
on February 7, 2026
Posted by: GeloDaManMan
from CA
Very easy to use as a first tiem user. Was straight forward and had links to areas I did not have knowledge on. With also being Active Duty it was free for me to use the deluxe version.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DONE!!
on February 7, 2026
Posted by: CJO59
from HI
EASY TO NAVIGATE AND GET FILED QUICKLY! Second year using Turbotax for my returns.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbotax
on February 7, 2026
Posted by: moniee23
from Chicago IL
it was fast and helpful, if I had any questions they had the answers
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Fix
on February 7, 2026
Posted by: Squishy22
from illinois
State was rejected got on a call with a live agent and she walked me right thru it was amazing
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo
on February 7, 2026
Posted by: smoke5453
from salisbury, NC
Simple to do. maybe too simple. I always use Turbo.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
nice
on February 7, 2026
Posted by: katyre
from ca
I like using turbotax, but should be at lower to no charge for low income.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com