Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
100% trustworthy!
on February 7, 2026
Posted by: TCRinFBX
from Alaska
I totally trust Turbo Tax with my annual return. It has never let me down and I learn so much on how and why the entries matter and preform.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on February 7, 2026
Posted by: Anonymous
from MO
I've used Turbo Tax for several years with no tax issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesone
on February 7, 2026
Posted by: meme1973
from texas
turbo tax is easy to use and affordable . my whole family uses turbo tax.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast and easy!
on February 7, 2026
Posted by: Betty187
from Texas
The process was very user friendly. Turbo Tax guides you step by step and provides fast and easy process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bugs
on February 7, 2026
Posted by: Ames222
from Louisiana
There was no scroll bar on most pages. Also, there is a bug with the dependent decision. I messed up and was unable to go back and look at the previous page with the questions. I tried help and it gave me instructions for selections that do not exist. This version is buggy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Made It Easy
on February 7, 2026
Posted by: B Rett
from Missouri
Easy to use and good guidance!! Will be using it again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 7, 2026
Posted by: REM6
from foreign address
Uploading documents inputs information quickly and accurately that saves time. The sidebar allows you to return to previous sections, if you're looking to add or verify information. Automatically saves information when you log out.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gold Standard for online tax filing
on February 7, 2026
Posted by: paseovalle
from FL
Very easy to use. Great information guidance along the way. Reliable and accurate.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com