Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
fast and easy
on February 7, 2026
Posted by: joeTristan
from Texas
fast and easy. Thank you for this service. next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 7, 2026
Posted by: EGCH
from California
Great experience in filing my tax return. I would recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the easiest way to file
on February 7, 2026
Posted by: irishec123
from colorado military
its so easy to file with my friend jeremy works for turbotax and he is the best
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on February 7, 2026
Posted by: T4037
from West Virginia
Easy and quick experience and thats why i use Turbo Tax every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Time
on February 7, 2026
Posted by: Loving me7
from Va
Too long and confusing
For the price there should be an easier way to transfer information
For the price there should be an easier way to transfer information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Extracting more money out of people.
on February 7, 2026
Posted by: phoenix1995
from arizona
The site uses unethical ways to get more money out of people by requiring the deluxe in order to file because of an HSA and state returns. Very disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Return
on February 7, 2026
Posted by: DB971
from oregon
I got money back and that was nice to see that I am getting a return this year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT!! This is my 9th year using it
on February 7, 2026
Posted by: CrazyAKmom
from Alaska
I really like how I can ask a question at any given box or question turbo asks! I can then read and make sure I am checking the correct box and entering the right information. It gives me confidence and teaches me, I really like learning about the new tax laws and most important tax breaks!! Turbo is very user friendly, and every time I have had to talk to any of their tax people to figure out something I couldn't on my own they have been fantastic, respectful, and kind. I have never felt like any talks down to me!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com