Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax was very helpful
on February 7, 2026
Posted by: TomArc101
from Marland
Overall a good experience. Very simple to use and easy to find answers to your tax questions. I didn't love the upselling throughout, but on the whole it was a good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
works great
on February 7, 2026
Posted by: simplec
from ny
very easy to use, very intuitive, keeps track of info and auto imports, very efficient
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 tax filing done!
on February 7, 2026
Posted by: MichelleMike28
from CA
So easy to file taxes on my own, of course given that mine's simple as I do not own a lot of assets and filing is not complicated.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is GREAT!
on February 7, 2026
Posted by: momxthree
from Tennessee
Easy to navigate thru tax prep process and the online assistance is helpful.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotrash
on February 7, 2026
Posted by: heres my money
from texas
Alot of hidden fees. Looks like you do your taxes and they have all the discounts to complete your return then
all of a sudden, its 145 dollars to file. Unless you get one of credit karma accounts.
all of a sudden, its 145 dollars to file. Unless you get one of credit karma accounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
stop pushing me
on February 7, 2026
Posted by: biggT17
from id
I felt confident doing my simple tax return myself and felt pushed around by TurboTax's constant reinforcement to upgrade to the deluxe service, which was unnecessary in my opinion. I have used turbo tax for many years, and more and more so is the pushing to upgrade, pushing to pay for the higher services which do little if anything for someone like me, except take some money from me, to give to TurboTax. 2 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on February 7, 2026
Posted by: Joeydmar 123
from pennsylvania
Simple and Easy an easy to use very wasy and easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD
on February 7, 2026
Posted by: Big TINA
from WISCONSIN
It was a good experience. I would do turbo tax again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com