Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Company ran by sharks
on April 15, 2026
Posted by: doesntmatter6452
from WI
HORRIBLE experience takes forever to file, return gets rejected after i pay EXTRA for who knows why wont let me take it out of the return, i tried to fix the return issues kept bringing me to the same page saying i have to fix something nothing i can do on the form other than look at it (i clicked on every box to see if i can change anything and NOTHING can be changed) gave up on doing that went to file by mail basically forcing you to efile, extra confusing to download the files absolute horrible experience do better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was cool
on April 15, 2026
Posted by: Sdeb91
from TX
Easy to use, worked with my ADP app, alerted me to new deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 15, 2026
Posted by: rlhd
from South Dakota
Turbo Tax was Super easy and answer all my questions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This Turbo Tax stinks
on April 15, 2026
Posted by: Me1502
from georgia
Was much harder than the old Turbo Tax. Didn't guide as well. Don't like not having a disc. Probably won't use next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I DO LIKE TT
on April 15, 2026
Posted by: YVONNE DARLENE
from WA
THE PRICE FIRST APPEARED TO BE $40 THEN AT THE END WAS IN THE $70'S
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on April 15, 2026
Posted by: KarG15
from Wisconsin
TurboTax was user friendly. the Interface was easy to navigate and helpful with tips.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible experience
on April 15, 2026
Posted by: julie145
from NJ
Charged $148 when I selected a lower product, and have a copy of the receipt for $29
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on April 15, 2026
Posted by: Al Perez
from McAllen, TX
Was easy to use. Was very simple. Step by step instructions
Written by a customer while visiting turbotax.intuit.com