Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is awesome!
on February 7, 2026
Posted by: czlopez047
from Illinois
It was very easy to navigate. The website offers plenty of help not get you through the entire process and they review your info multiple times to make sure you are completing and filing your important tax return correctly! Not to mention how smooth and quick turbo tax has made it to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on February 7, 2026
Posted by: msm1224
from NC
This platform is very easy to use, and it walks you through any steps you might not understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sweet
on February 7, 2026
Posted by: Anonymous
from Florida
Precise, on time, deliberate, and easy to follow!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT's the best!
on February 7, 2026
Posted by: Maestro Master
from Iowa
Turbo Tax is always a pleasure. Love the format, accuracy, and timeliness.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome site
on February 7, 2026
Posted by: GreigB616
from Michigan
Always a easy and great experience Thanks for being so helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 7, 2026
Posted by: Slim1964
from SC
TurboTax was very helpful and easy to maneuver. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confusing website
on February 7, 2026
Posted by: Jessicaaaalllwww
from Missouri
I don't know what changed on the website this year but it was very confusing and I felt like it kept skipping around and the wording was odd and hard to understand. The most helpful thing was the data imported from last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is Easy to Use!
on February 7, 2026
Posted by: Gina4817
from Denver, CO
I've used Turbox Tax ever since I got my first job. I would say that Turbo Tax is pretty easy to use and the interface is nice. The only complaint I have is that this year I used Turbo Tax and had to pay for the service.
Written by a customer while visiting turbotax.intuit.com