Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,531 Reviews)
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax rep Christopher has a superman cape!
on February 9, 2025
Posted by: 555z
It was terrible at first -- my e-file was rejected by the IRS due to the AGI (previous year) challenge question being wrong. I filed my own paper return last year. I went on TurboTax last year but did not use your return because my own math had a slightly higher 2023 AGI than yours. That was the failure point for 2024 e-file.
HOWEVER!
I just got off the phone with Christopher, a customer service rep for TurboTax who seems to have solved the problem of my first e-file being rejected by the IRS. I did not think this problem was solvable, yet it appears he has done so. GOOD ON HIM
HOWEVER!
I just got off the phone with Christopher, a customer service rep for TurboTax who seems to have solved the problem of my first e-file being rejected by the IRS. I did not think this problem was solvable, yet it appears he has done so. GOOD ON HIM
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Go Turbo Tax
on February 9, 2025
Posted by: SteveP13
from Plattsburgh NY
It was very smooth process. I little time consuming, but that was partly my fault.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Tax Website
on February 9, 2025
Posted by: shnogkfldah
Overall pretty streamline and simple for self filing. If you have general questions their tooltips can usually answer them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trust and reliability with TurboTax
on February 9, 2025
Posted by: JEP127
from TX
Easy and less expensive with codes for peace of mind with an established company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 9, 2025
Posted by: Teqtony
from Spiceland in
Easy, I like the way my info is saved year after year, but starting to get pricey
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Customer
on February 9, 2025
Posted by: MsSmith80
Very Easy Experience. Will be using again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome tool
on February 9, 2025
Posted by: Anonymous
from TX
I love the new cell phone doc scan tool to enter my documents. And how my stuff is kept year to year to make it so easy to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on February 9, 2025
Posted by: Angie67890
Great!bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Written by a customer while visiting turbotax.intuit.com