Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
SImple and efficient
on February 8, 2026
Posted by: Brion99
from Charlotte, NC
Easy to use. State return selections and editing was a bit limited which is why I opted out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome 😎
on February 8, 2026
Posted by: Zannyzane
from Sc
TurboTax to great I really enjoyed their service I appreciate that it's free and I'm glad that they helped assist me in fixing my problem or I made a mistake and air any dreaming numbers incorrectly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
need a refund
on February 8, 2026
Posted by: Anonymous
from washington
I was only supposed to be charged $40 and i was charged and extra $59.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip-off
on February 8, 2026
Posted by: TaxGuy99999
from Illinois
Costs as much as an actual accountant to do for "free"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanku! Awesome
on February 8, 2026
Posted by: Mizzmo52
from FL
Easy to do. Thanks so much!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's great
on February 8, 2026
Posted by: Salvation8594
from Kingsville tx
I didn't engage with any live tax preper I can't get ahold of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GETTING TOO PRICEY ... BUT STILL APPRECIATE YOU ..
on February 8, 2026
Posted by: ridiculous333333333
from w. VA
Gotten VERY PRICEY ! ... so you're getting $88 per 'under an hour' ... and the PRICEY ways to get one's refund .... well . Anyway - like your product otherwise - BUT am hoping that you will cut down on a lot of the info which does not change from year to year - and asking about 'where does your 1099 come from, what kind of pension is it; is it 'qualified / non-qualified' - VERY, VERY, VERY IRRITATING. Since you are already saving the info - WHY DON'T YOU SAVE ALL THAT, which is not only vexing to go through all over again - but unnecessary since it can be saved along with the other info PER 1099. Finally - the 'CONTINUE' buttons ..... why make us have to scroll way down past the page's text to get to them - OFTEN OUT OF FRAME. That button can be coded to be only a few spaces beneath a page's text / questions, etc. Can't it ? Anyway - appreciate Turbo Tax - but you are getting too plush (and plush leads to greed and fluff to justify bigger salaries and bonuses. Wouldn't it be nice if we could be as simple and inexpensive as at the beginning, huh ? THANKS, THOUGH (and PLEASE get rid of 'auto complete' on here).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
predatory
on February 8, 2026
Posted by: Jeff66242464
from fl
It costs money to file because I owe money. It doen't make sense. The pricing and constant ads are predatory and makes the whole process more confusing than it needs to be
Written by a customer while visiting turbotax.intuit.com