Reason for the 3 stars is because for every move I made I kept getting offered to upgrade. At the end they forced me to pay for there service since my situation wasn't a basic one. I did the tax return on my own and didn't get additional services for doing so. So I don't understand the need for those charges. If I required more assistance then by all means.
Fast and easy and hassle free explained all the options to get the best refund
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2025
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