Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,531 Reviews)
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great!
on February 9, 2025
Posted by: MDS1947
from Brighton, TN
Very easy to use and explains everything well. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Better than doing them yourself.
on February 9, 2025
Posted by: ALL2
I hate trying to manually go back to review things. I never seem to find exactly where I was and when I try to go forward after not being able to go back it never looks the same. Always makes me feel like I'm missing something and if I get audited I'll be screwed because of missing something I couldn't get back to. Plus, I never want to have to pay for audit protection but I did this year because when I logged back in (after asking my financial advisor from work what to do with the Retirement contributions I've never had to report before) the question it was asking was totally gone and I was afraid to lose where I was at to find it. Now, I'm scared I missed something. It's like it's made to make you feel unsettled so you pay them more to feel secure. Plus, the sneaky ads the whole way through that make you second guess whether or not you should pay them more and upgrade for the protection. Oh, and I'm pretty sure the original offer for the Deluxe was only $39; by the time I was at the end and had scared myself enough to purchase Deluxe, it had changed to $49. In addition to their sneaky processing fee a few pages later. Sigh. Still cheaper and easier than other options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax fees are getting steep
on February 9, 2025
Posted by: chrisr53
easy to use but fees are getting a bit steep for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
wonderful
on February 9, 2025
Posted by: TammmeraG
from OR
yes was wonderful used it last year probably use it next year. I hate that I have to pay money for my tax preparation. My money goes to taxes then I have to pay to get a small portion back. It's depressing. Always advertised as free but it never is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax never fails me
on February 9, 2025
Posted by: JenOctavia
from Bronx Ny
Been using turbo for over 10 years. Never fails me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 9, 2025
Posted by: MSR4
Easy walk through of filing. All done at my convinece
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product
on February 9, 2025
Posted by: Lilicat
from NY
Great product, just a little confusing with the supplemental tax credit forms. There should be a more obvious way to delete them if not needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on February 9, 2025
Posted by: Mica87
from colorado
been using turbo tax for many years and i love that we can file at our convenience. very easy to file every year!
Written by a customer while visiting turbotax.intuit.com