Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
over priced hidden fees
on February 8, 2026
Posted by: Jesse52
from 559 Venters Dr
fees are not explained until you already summit my return it should not have cost this much when you say 29.00 is should be 29.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend!
on February 8, 2026
Posted by: EAD12
from NY
TurboTax makes filling out your return really easy. Mine was filed and rejected because of an error that I made. TurboTax was aware of the situation and guided me through the steps to fix and refile it. Couldn't have been easier!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 8, 2026
Posted by: news05
from CA
I use turbo tax for the last 3 years. Very pleased with intuit
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 8, 2026
Posted by: Rick LeSage
from Texas
It’s easy to use, outside of my returns getting rejected the first few tries, every year
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo free?
on February 8, 2026
Posted by: Shi59
from 2732 Watson Drive #36
The system is simple and easy to put in all information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 8, 2026
Posted by: John Wick12
from PA
Fast and accurate. Very professional and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is real good how the explain things.
on February 8, 2026
Posted by: Mike Zieseniss11
from IN
It explain really good what to do and if you do something wrong the tell you. I really like doing my taxes with you.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbotax
on February 8, 2026
Posted by: Erinmarie2733
from Tennessee
Ive been using turbotax for years and have always been vwry satisfied with the whole process. I definitely recommend turbotax for your tax needs!
Written by a customer while visiting turbotax.intuit.com