Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great!
on February 8, 2026
Posted by: Kathy Jack
from Ky
I am always very happy with the Turbo Tax experience. I do get a little confused with the pricing, not sure how that all works out. I have used Turbo Tax for quiet a few years now and always a good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 8, 2026
Posted by: Me thats all you need
from Florida
This is such an easy platform to use and it explains when necessary. Anybody can use this service
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax
on February 8, 2026
Posted by: Anonymous
from az
I'm tired of paying money very year when it's supposed to be free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 8, 2026
Posted by: LizinAL
from AL
Thirty five minutes to complete Federal and State. Prompted all the way!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful this Year!
on February 8, 2026
Posted by: thisyearsucked
from CT
Awful experience this year. I believe they make it difficult so you quit doing it yourself and pay to have it done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 8, 2026
Posted by: KazFuji
from chicago, IL
great good and super useful. This is great! Wonderful tool!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is awesome
on February 8, 2026
Posted by: JDKIII
from Colorado
Turbo Tax provides a quick and easy way to fil your taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not cheap
on February 8, 2026
Posted by: stevo 123
from ct
it was ok but not everything explained well, also the cost keeps going up fot such a simple filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com