Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,530 Reviews)
Open Ratings Snapshot
Rating breakdown 87,530 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,262
2 Stars
2,728
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Awesome!!
on February 10, 2025
Posted by: Autumn48
Fast and step by step ease. I recommend everyone try it!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Produict to Use!
on February 10, 2025
Posted by: merrymia
great product - returning customer who enjoys the simplicity of Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
it was easy
on February 10, 2025
Posted by: enjoyedtheease
from Decatur, Texas
it was a little difficult at the end, but i contacted an agent via live call and we corrected the issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
BEWARE: NOT free!
on February 10, 2025
Posted by: Eliz16
from United States
If you want to change one entry in the form, you have to go all the way through every question again. My main concern, however, is that this product is advertised as free filing and even with discounts, I had to pay $75 just because I have an HSA account. NOT a free service.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So easy
on February 10, 2025
Posted by: Jenny X
Easy! Did not take long at all. Have used for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Highly Recommend
on February 10, 2025
Posted by: CCyr214
from Scarborough, ME
SImple, Easy, Straightforward, Quick! Really actually enjoyed filing my taxes this year !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Coincidence of timing
on February 10, 2025
Posted by: sueK874
I have used Turbotax for many years, but I had one issue this year. I filled out the info on Jan 30th to Feb 1st and got a statement from Turbotax saying the IRS has a form that was not available yet and I would be notified as soon as it was available. I looked up my account today and low and behold I could file today, but I was not notified that the form was now available. Maybe it is a coincidence of timing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Scammed
on February 10, 2025
Posted by: Not Happy 79
I got scammed into paying $88.00 when I thought I was paying my State taxes
Written by a customer while visiting turbotax.intuit.com
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