Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Eases My Nerves
on February 8, 2026
Posted by: rj2687
from Asheville, NC
I am always nervous doing taxes, and every year I am pleasantly surprised by how easy it is. The interface is super easy to navigate, and I felt that I was filing accurately. I don't know why my brain resets after each submission, but I am continually grateful for the simplicity.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review
on February 8, 2026
Posted by: Amanda5487
from Cleveland, Ohio
Super easy and fast. Made doing my taxes so much easier and a way cheaper way.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
4th year with no issues
on February 8, 2026
Posted by: Eblack87
from Oregon
This is my 4th year filing with Turbo Tax. Easy, accurate and great support if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax review
on February 8, 2026
Posted by: Ayala1105
from Texas
It was great always helpful , makes things easy for me to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 8, 2026
Posted by: JDWitt
from kentucky
I thought the program was easy to use. Thank you very much
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Absolutely the best!
on February 8, 2026
Posted by: Wild Mustang
from Texas
This software has always been very accurate helping me do my income tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Recommend for fast easy filing
on February 8, 2026
Posted by: Deanke
from NY
Smooth filing year after year, I am happy with the results and price and simplicity
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Please refund me my fees, Free should be free
on February 8, 2026
Posted by: AxMcD
from 2807 newburg rd
Advertised and offered free state and federal returns. Bottle necked me in choosing a premium package, then charged for my state return and an additional filing service fee. Totaling over 120$.
Written by a customer while visiting turbotax.intuit.com