Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,530 Reviews)
Rating breakdown 87,530 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,262
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great to use!
on February 10, 2025
Posted by: Mike8129
from Columbus OH
Seamless, quick and easy process. Five years of using turbo tax and will continue to use it in the future!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax has become messy and too AI controlled.
on February 10, 2025
Posted by: YuckyServicesWorthless
from Minnesota
Horrible.
Turbo tax this year decided to remove how much refunds you will be getting from the screen until the very end. Turbo Tax also decided to hide the renter's CRP behind "renter credit" and didn't inform us until we reached the end of our state tax screen only for them to tell us to go back and go into renter's credit to do the renter's CRP.
Turbo tax this year decided to remove how much refunds you will be getting from the screen until the very end. Turbo Tax also decided to hide the renter's CRP behind "renter credit" and didn't inform us until we reached the end of our state tax screen only for them to tell us to go back and go into renter's credit to do the renter's CRP.
This year, it took WAY longer than it should have.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GOOD
on February 10, 2025
Posted by: MAMA MCBEAN
I HAVE USED THIS FOR YEARS...GOOD
OTHER PEOPLE USE THIS AS WELL
OTHER PEOPLE USE THIS AS WELL
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
If convenience is what you're looking for...
on February 10, 2025
Posted by: Wren97
Convenience is nice, but the fees they incur are not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 10, 2025
Posted by: Kpope72
from Cleveland, TN
i had a great experience using turbo tax. It was easy and fun. It was self explained.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on February 10, 2025
Posted by: brno
from United States
Fast, Simple, and easy. Takes the stress out of filling taxes. Love it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
THIEVES
on February 10, 2025
Posted by: VictimOfRobbery
THEIVES... shame on you for stealing from average Americans.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It's alright
on February 10, 2025
Posted by: Brad158888
I like how easy it is to actually just fill the information in. However the fees that Turbo Tax takes are insane. My refund isn't the greatest but Turbo Tax took over half of it for fees.
Written by a customer while visiting turbotax.intuit.com