Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very compatible
on February 8, 2026
Posted by: Sherrbear67
from Ohio
TurboTax made it easy for me to file my own taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on February 8, 2026
Posted by: PiperMarshea
from Florida
We have used Turbo Tax for years and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FAST FAST FAST
on February 8, 2026
Posted by: Jhuey15
from Texas
Turbo Tax is fast and super easy. I'm a single guy with one job. I was able to do my taxes in less than 30 Minutes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice
on February 8, 2026
Posted by: tony457852
from lampasas, texas
it was ok. fast and easy, I did it myself so you can do it too.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is easy to file
on February 8, 2026
Posted by: Shannon 29
from RI
Overall I liked turbo tax , disappointed I couldn’t get free turbo tax submission due to student loan interest.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
BE TRANSPARENT ON FEES!
on February 8, 2026
Posted by: AK2026
from GA
Don't say "free Fed and State" to end up charging over $100 in fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pro and con
on February 8, 2026
Posted by: jaymiracles95
from michigan
the deductions ad itemizing . i strat with a big number and it graudally drops througout the filing . i never recieved the max or mcuh at all
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Glitchy
on February 8, 2026
Posted by: Megeals
from MARYLAND
I had problems with several of the features. The main problem being the uploading of W-2s when I would try to take a picture it would kick me out and I would have to log back in. When I attempted to upload the w2 it said it was not supported even though the file type was listed as a supported type. File taxes is already a pain and while the hiccups weren't major it was just enough to make the process super frustrating.
Written by a customer while visiting turbotax.intuit.com