I have used TurboTax for quite a few years now. Each year the upgrades are wonderful and make it that much more simple. Each year I use my refund to pay for TurboTax's services. It's easier and makes life much more simple. This year, however, I had selected to pay with my tax return again but the payment came out of my bank account instead. I might have finger fiddled my keys but I had selected to use my return.
Pros: My employment status changed this year, I moved