Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and Easy
on February 8, 2026
Posted by: ChrissyC1966
from Michigan
its always easy and simple to use that's why I've been using TurboTax for over 10 years
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy
on February 8, 2026
Posted by: Casey524
from New Jersey
Very easy to file, clearly explained for each section.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used TurboTax
on February 8, 2026
Posted by: Coach Erika
from Texas
I was able to complete my taxes in a short time. Very efficient.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is cool
on February 8, 2026
Posted by: d1444444
from Tennessee
Great easy helpful guidance nice smooth informative
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 8, 2026
Posted by: truehearted001
from arkasnsas
it was fast and easy, totally stress free. I will use again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NOT FREE but easy
on February 8, 2026
Posted by: Goddessbless8790
from W103 Menomonie St Apt 1
Well I first decided to use TurboTax due to the fact that it said FREE.. However upon starting I got to the area and it was FEE.. In total I paid over $100 in FEES when it said FREE... It was however very easy to use step by step on what to do and the features was very easy to understand.. The Accuracy on how much I was getting back was seen on the top on the page as I went through each page.. I felt I was doing very well and not going through a person to see to pay for my taxes.. Turbo Tax is compatible with most things when it comes to direct deposit but only one is FREE the others you have to pay for which is very stupid in the sense that its your taxes and your bank account but they want you to pay for the deposit into your bank.. WHAT THE FRICK IS THAT ABOUT?????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super smooth
on February 8, 2026
Posted by: devin10228
from texas
Super smooth when filing and the guidance is amazing!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great process
on February 8, 2026
Posted by: JamesConnery007
from SC
Easy to use, very good job. Love the automatic deposit.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com