I always have a great experience with turbo tax but I feel like the ones who have been doing taxes with turbo tax for years should get free fees every once in a while instead of the only New comers.
I worked with a TurboTax expert over the phone after my return was rejected. She was very helpful in walking me through how to amend my return. I love having the ability to share my screen. It made me feel like I was sitting down with a ono-on-one expert!