Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Goody Goody
on February 8, 2026
Posted by: Behbz
from Nevada
Pretty good to use Logical and Transparent. Use it every year now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax still good, not as great
on February 8, 2026
Posted by: Derc23
from Wisconsin
Have used TurboTax for years. This year was more difficult to do on my own, took longer than normal, and I'm an accountant! Not as user friendly as previous years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace of Mind
on February 8, 2026
Posted by: Kittykat1961
from Vermont
Awesome to revisit, find my saved progress etc., Nice to review sections if I have questions or dont understand.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie
on February 8, 2026
Posted by: Josh0412
from Kentucky
The process was easy, and very quick, user friendly, and helped me navigate every step with precision, and accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will keep using this
on February 8, 2026
Posted by: Catownsend5
from Harrisburg pa
Always have a great experience filing on my own thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is terrific!
on February 8, 2026
Posted by: Kurt 65
from Florida
Very clear instructions and easy to follow. Turbo Tax gives good feedback along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax time
on February 8, 2026
Posted by: Char Beans
from Philadelphia pa
Love using this app. It helps me so much and I been using this for couple years now since I have had my own kids. Only app I use with my info. Always get a good number and my money is secured.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yes
on February 8, 2026
Posted by: rayquan
from district of colombia
amazing, helpfull with all the support that i got. it went so smooth
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com