Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,514 Reviews)
Rating breakdown 87,514 reviews
5 Stars
64,987
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,905
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
it makes it easy
on February 10, 2025
Posted by: Mark_one
It makes taxes easy. The review and checking is nice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on February 10, 2025
Posted by: ssibb
from AZ
This was a quick and efficient process. Turbotax easily guides you through the procedures.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 10, 2025
Posted by: halay
from fl
great, easy to navigate, user friendly and explains everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees, Fees, Fees!
on February 10, 2025
Posted by: Nana1249
from NC
I was going along entering my information with no problems. I figured that the standard deduction would be all i needed but since I am retired and have income other than SSA and pretty complicated medical insurance deductions when it came time to decide whether to take the standard deduction or itemize, i decided to see if itemizing my deductions affected my return. Itemizing was going to cost me $49.00, but decided it could be worth the money. Unfortunately, itemizing did NOT increase or decrease my return, but when I went back to change to the standard deduction...I was still charged the $49 for federal and then $39 for state (there was no way to opt out for state). Then when I went to my cart to check out, there was no way to remove the charges. So, i paid the fees with a CC, but then was charged another $25 to send my refund to my checking account via ACH transfer. The verbiage on the ACH transfer selection indicated that there would be a $25 charge IF you wanted your refund 5 days earlier, but then there was no way to select whether that is what you wanted or not. All I wanted was to save a step and have my refund direct deposited into my account...I didn't care how long it would take. Seems to me that Turbo Tax just wants to take as much of your refund as they can get!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy Peasy
on February 10, 2025
Posted by: KWaite85
from North Attleboro, MA
Turbo tax makes it easier and easier every year! This year was no different filing was simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i love turbo tax
on February 10, 2025
Posted by: MomEst2012
from LA - Louisiana
turbo tax is super easy to use and is the best site to file with!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 10, 2025
Posted by: Khomma
Always a great experience. Easy and user friendly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turboxtax
on February 10, 2025
Posted by: Di116
Easy to understand. Turbox tax had a phone number which I called to get info.
Written by a customer while visiting turbotax.intuit.com