Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,514 Reviews)
Rating breakdown 87,514 reviews
5 Stars
64,987
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,905
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Beware of the Price Traps!
on February 10, 2025
Posted by: just no00
I feel like I was bombarded with traps to make me pay more. Some are misleading! Forty dollars to pay for the service using my return money? That should be illegal. That sounds like price gouging to me.
Also, the ways they try to get your information! It's deceptive. Beware.
The service is easy to use, otherwise I would have given it one star.
Also, the ways they try to get your information! It's deceptive. Beware.
The service is easy to use, otherwise I would have given it one star.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wont go anywhere else
on February 10, 2025
Posted by: Tif2025
Have been using turbo tax for over a decade. Always awesome!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i love turbo tax
on February 10, 2025
Posted by: ruthyfbbbdhdndm
it was great! great refund, easy to use and understand.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax rocks!
on February 10, 2025
Posted by: jbundy
great for doing your taxes by yourself and helping others do theirs as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was good and easy
on February 10, 2025
Posted by: Kurt 123
from Cedar City, UT
The whole process was really quick and easy. The guide and step by step was good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 10, 2025
Posted by: Tonyreigh1993
easy to use and completed in minutes. Answered most questions
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Eh, does the job
on February 10, 2025
Posted by: Lp0091
from Maine
It seems like it gets more and more expensive each year to file with TurboTax. Unfortunately it's more expensive to have someone else do it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on February 10, 2025
Posted by: DoubleDDelight
from Canyon Lake, TX
Super easy filling process by either photo capture or by file upload (incase of multiple W-2s) is extremely easy and useful to take less time spending filing and more time enjoying your day.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com