Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX WORKED FOR ME
on February 8, 2026
Posted by: PSROWAN
from GEORGIA
IT WORKED. THATS ALL I NEEDED. IT WORKED. THATS ALL I NEEDED. IT WORKED. THATS ALL I NEEDED
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 8, 2026
Posted by: jake1233456
from tx
interface was very easy to use and all my info was stored
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 8, 2026
Posted by: La Primera
from Pennsylvania
It’s very easy to use and step by step easy to plug in numbers
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Rate charge
on February 8, 2026
Posted by: Cody2026
from Fl
Want to know why you charged me 49.00 when thought it was free. Did not do any upgrades.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo taxes is amazing!!!
on February 8, 2026
Posted by: Tiffffany
from tx
Quick and easy!!! I use this every year. makes my life easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Deposit fee
on February 8, 2026
Posted by: home422
from missouri
Should not have to pay a fee for a direct deposit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable and quick
on February 8, 2026
Posted by: Pjmu73
from Colorado
Fast, reliable,comprehensive, haven’t worried in the last 20 tears
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Just a little feedback from an old man............
on February 8, 2026
Posted by: Old Man 71
from Oregon
While I appreciate the effort TT has made to make this process and app simple and easy to use, you can do better........... Stop making us scroll up and down pages to move through the steps. Just put the "yes/no" button right next to the questions!! Too much scrolling and mouse clicking for arthritic hands..........
Written by a customer while visiting turbotax.intuit.com