Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,513 Reviews)
Rating breakdown 87,513 reviews
5 Stars
64,987
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not always perfect
on February 10, 2025
Posted by: Troy420
from United States
My state return was rejected because there was a wrong input on the w2 that was automatically imported from ADP and Paylocity. Seems like something that turbo tax should've obviously caught if they were the ones who imported it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
top rated
on February 10, 2025
Posted by: b4orever
from georgia
Always satisfied with the service that I receive, and it is amazing how it is partially already filled in before I get my documents to file.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbon Tax is Great!
on February 10, 2025
Posted by: Chris979
from Blanchard, OK
Preparation went very smoothly. Conversed with Turbo Tax person on phone and he was very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is generally efficient
on February 10, 2025
Posted by: Con70
from Colorado
It was relatively simple with the exception of entering the new information from the 1099-R. That was very confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient and easy
on February 10, 2025
Posted by: Allylamb
Easy to use and efficient way to file. Walked through every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for everyone
on February 10, 2025
Posted by: jonferrer
Easy to use. Fast and Accurate. No other issues. Use Turbo Tax for over 20 years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filling Made Easy, Even If I Took The Scenic Route
on February 10, 2025
Posted by: Ashdyn
from Florida
I used TurboTax for my taxes this year, and overall, it was a smooth and user-friendly experience. The platform estimated I’d be done in 56 minutes, but between distractions and hunting down certain forms, my journey took closer to 2 hours and 45 minutes...totally on me! lol
That said, TurboTax made the process incredibly straightforward. The step-by-step guidance, built-in explanations, and ability to auto-import certain documents really took the stress out of filing. Even when I had to pause and search for specific forms, it was easy to pick up where I left off without losing progress.
If you have your documents ready and stay focused, you could easily finish in the time they estimate. But if you’re like me and get sidetracked (or realize you’re missing a form halfway through), TurboTax is forgiving and keeps things organized.
Would definitely recommend it for anyone looking for a hassle-free, well-designed way to file taxes. Just be more prepared than I was, and you’ll probably finish in record time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple
on February 10, 2025
Posted by: thebearcalhoun
easier than expected, same every year. my go to each year
Written by a customer while visiting turbotax.intuit.com