Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is awesome
on February 8, 2026
Posted by: Anonymous
from Virginia
It was wonderful very easy and comfortable i like it very much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on February 8, 2026
Posted by: tony d2
from nj
FEES ARE GETTING OUT OF HAND ,otherwise a decent product
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 8, 2026
Posted by: KAMZ1
from New Jersey
Efficient tool for filing Taxes with great features. User friendly and with plenty of Tax law information to ensure accuracy in submission. The overall process from start to return completion is outstanding. Highly recommended...
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 8, 2026
Posted by: IYKYK123
from California
Program is fairly easy to use. The verbiage is clear and is understandable for someone with basic knowledge.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax USED to be awesome now its pathetic.
on February 8, 2026
Posted by: Pinhead805
from alabama
The fact that they took away the free option when you used to be able to file and get your refund back for charge is just sad. All of the lobbying your company did to allow this service to not be free anymore and force us to use the government issued tax service is embarrassing and you should be ashamed.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on February 8, 2026
Posted by: Danihase1103
from ohio
it was easy to use and guided me along with the entire process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax AKA the rainmaker
on February 8, 2026
Posted by: colby87
from texas
this was a great experience, I have been filling with turbo tax since 2015 with the exception of the last 2 years I am back and here to stay.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best, fastest, accurate way to have your taxes don
on February 8, 2026
Posted by: 25mimi25
from New Hampshire
Excellent! Have had my taxes completed and have always been pleased with the efficiency and completed taxes..
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com