Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,512 Reviews)
Rating breakdown 87,512 reviews
5 Stars
64,986
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Not happy
on February 10, 2025
Posted by: Karlsmonkey
They always add on additional cost that you cannot get rid of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not the same company
on February 10, 2025
Posted by: ghyuj
this is not the way it should be. first time having to pay for a code instead of a disc. couldnt locate down load anywhere nded up doing taxws on your web site and now i have to pay you again plus 40.00, i want a refund for the 42.08 already paid
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 10, 2025
Posted by: Selena S
Filing through turbo tax is stress free and it is easy to use and file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
your almost there just 3 more questions
on February 10, 2025
Posted by: just a few more questions
the second page started telling me I was almost done. there were about 6 more pages with questions after the page saying that there's only 3 more questions to go. everything else was fine, it was just comical how stupid the web page sounded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TAXES MADE QUICK AND EASY
on February 10, 2025
Posted by: BRAD_CYNTHIA
from WISCONSIN
SUPER EASY TO UNDERSTAND AND USE. ONE HOUR AND 20 MINUTES FROM START TO FINISH!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty nice
on February 10, 2025
Posted by: Videodude23
Simple and good directions. Did not take long to do the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ
on February 10, 2025
Posted by: Denisenottaken
from springfield mo
I think having a minimum on words to use on this survey is lame. Product makes taxes EZ to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
horrible and is suppose to be free
on February 10, 2025
Posted by: GGGGGRRRRRRRRR
it is suppose to be free, never is. I wanted to mail my return in for my federal, turbotax would not let me and charged me $25 on top of the $88 I already paid. its been a horrible experience with all the added questions of last years return. I filed with turbotax, and was questioned about fling in 2023, very uncalled for. get your files straight.
Written by a customer while visiting turbotax.intuit.com