Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,512 Reviews)
Open Ratings Snapshot
Rating breakdown 87,512 reviews
5 Stars
64,986
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
turbo tax is easy
on February 10, 2025
Posted by: CrC68
from CA
it is easy but used to be free for federal and small amount for state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
go somewhere else
on February 10, 2025
Posted by: jaselyn
turbotax has honestly downgraded. i wont be using this next year. down to the hidden fees and just pressuring to buy packages.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very Easy!
on February 10, 2025
Posted by: AlexisDE
Easy to use! Takes the stress out of Taxes! 100% Recommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So easy!
on February 10, 2025
Posted by: ACquickandeasy
Ease of use and convenience keep me coming back! **
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
This update is worse than previous years.
on February 10, 2025
Posted by: tt061591
This new update is way clunkier and harder to navigate than previous years. You also removed the track your refund feature from above.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Quick and Simple
on February 10, 2025
Posted by: Casey37
from Connecticut
Turbo Tax was very straightforward and helpful, I wouldn’t have know what to do without it!
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbo tax was easy
on February 10, 2025
Posted by: patsv
from Henderson, NV
Did not know what to expect so it took me a couple of days to gather our info
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo sucks now it used to be good
on February 10, 2025
Posted by: M3m3jajdjdudjsbajsh
from Houston
My experience was no good it kept saying that my taxes were rejected so many times and kept going back to fix it and it would say fixed but then I would get another email saying it was rejected again I just couldn’t get through still trying after 4 or 5 times already
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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