Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,512 Reviews)
Rating breakdown 87,512 reviews
5 Stars
64,986
4 Stars
9,635
3 Stars
4,262
2 Stars
2,725
1 Star
5,904
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Experience
on February 10, 2025
Posted by: Tams65
Impressed with the ease of the program. The help sections were amazing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Ew
on February 10, 2025
Posted by: NoThxDk
from Orlando, FL
You guys got rid of the free filing so even though I've done it all myself with no assistance, I still have to pay the $49. I didn't need or use any of the "Deluxe" benefits, and I never have. But still have to pay, which is so scammy and sketchy. Please just bring back the free return. The only reason this got two stars is because I actually managed to get back more in my return this year than last year... which should be thanks to myself for having twins. Thanks me, I'm welcome
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and only a little daunting lol
on February 10, 2025
Posted by: Newlywed Couple
from Spokane
Great job it made this really easy to file my taxes and to prove my husbands identity only took signing into his prior turbo tax account.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2025
Posted by: Chep12
from San Diego
Simple and fast. The explanations are very helpful. It's always my go-to yearly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok
on February 10, 2025
Posted by: Flash009
Too many questions is very complicated and very anoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best app ever
on February 10, 2025
Posted by: Nicadomus42
from North Carolina
It was great and fast and didn't need to go in any places did them right at home
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is not so awesome.
on February 10, 2025
Posted by: Marci52
You guys charge $49 for service and you state it's free, then you have added another fee of $40 to e file and I am really doing the work myself. Yes the service is more convenient but that's about it not resourceful in getting you discount but for a small not so small fee you guys state you will
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best!
on February 10, 2025
Posted by: Iahsel4
Very user friendly. The system explains everything thoroughly, it feels as if you have your person agent right by your side!
Written by a customer while visiting turbotax.intuit.com