Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,484 Reviews)
Rating breakdown 87,484 reviews
5 Stars
64,964
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy to do, thank you ,
on February 11, 2025
Posted by: Cakepatti
from Freeport TX
You made it easy thank you , I appreciate your help and I will definitely tell my family and friends.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Shady way of charging more fees
on February 11, 2025
Posted by: Quackvalue
The fact that you disclose the $40.00 refund processing fee, in addition to the $39.00 tax prep fee, is very deceptive and you disclose the additional fee after the tax prep is completed, an hour later. So, instead of $39.00, the fees are $79.00. NOT COOL TURBO TAX!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy
on February 11, 2025
Posted by: MuniQ
from MS
Great software. Easy to work with and simple to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy
on February 11, 2025
Posted by: Vjames2025
Positive experience, but I don't like that at the end I select pay with federal refund for $78 then when I get ready to submit, you tack on an extra $40 processing fee. This discouraged me from paying with refund. You should include the $40 processing fee along with the cost of filing for a total of $118.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not great
on February 11, 2025
Posted by: T455
you hit me with the extra hidden fee at the end not cool
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple process
on February 11, 2025
Posted by: Meemer29
Easy process to file my returns. Step by step process I can only hope I did properly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2025
Posted by: ajcisbeatiful
I appreciate the convenience of support , when filing independently!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is a rip off.
on February 11, 2025
Posted by: noneother42
would only let me play with credit card. tried paying with refund but would not let me.
Written by a customer while visiting turbotax.intuit.com