Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is great
on February 8, 2026
Posted by: GirlieK
from Maine
This is great for a first timer using this! It was so easy to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on February 8, 2026
Posted by: Kristen5
from Sc
Easy. Little expensive, repetitive, overall good to use. Use again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Yuck
on February 8, 2026
Posted by: DB977
from Mo
used to be free now you get raked over the coals in fees. Boooo. two thumbs down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not that great and not the real price
on February 8, 2026
Posted by: paid too much for this
from Florida
misleading pricing info, constantly tried to charge more
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboTax is awesome
on February 8, 2026
Posted by: mert4196
from San Tan Valley AZ 85143
it was very easy Friend friendly to move around I will recommend my family
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Eh
on February 8, 2026
Posted by: Dianehhhhhh
from FL
It was confusing and a lot more added costs then previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is a great service
on February 8, 2026
Posted by: zak45
from tx
easy to use and to file, the interface is intuitive.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Easy
on February 8, 2026
Posted by: Thisismynickname01
from Maryland
Did it myself to file joint return with Fed and State.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com